Nemean Services Privacy Policy

1. Purpose & Scope

Nemean Services ('Nemean') is the Data Controller for personal information collected via this website. This policy explains how we handle your information in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

This policy applies specifically to visitors of our website (www.nemeanservices.co.uk) and individuals who contact us through our online forms.

2. Your Rights

You have the following rights regarding your personal data:

• Access: Request copies of your data.
• Rectification: Request correction of inaccurate or incomplete info.
• Erasure: Request deletion of your data under certain conditions.
• Restriction/Objection: Limit or object to how we process your data.
• Portability: Request a transfer of your data to another organization.
• Withdrawal: Revoke consent for data processing at any time.

To exercise these rights, email support@nemeanservices.co.uk.

3. Data Collection

We collect data through two primary methods:

• Automated Collection (Subject to Consent): We use cookies to collect technical data such as your IP address, browser type, and location. This collection only occurs once you have provided your explicit consent via our website's cookie banner. You can manage or withdraw this consent at any time through your browser settings.
• Direct Interaction: When you voluntarily complete an enquiry form on our website or contact us via email.

4. How We Use Your Data

We use the information collected through our website for:

• Communication: Responding to your enquiries or requests for information.
• Website Optimization: Analyzing visitor behavior to improve our website experience and security.
• Marketing: If you opt-in, we may send newsletters via our parent company, M to M (Services) Ltd. You may unsubscribe at any time.

5. Data Storage & Retention

Your data is stored using secure, industry-leading cloud infrastructure and CRM platforms. Access is strictly limited to authorized personnel with a legitimate business need.

Retention: We retain website enquiry data for as long as necessary to address your request. Technical data collected via cookies is typically deleted within 180 days, unless a longer period is required for security or legal purposes.

6. Change of Purpose

Nemean will only use your personal data for the purposes for which we collected it. If we need to use your data for an unrelated purpose, we will notify you and explain the legal basis for doing so. We may process your data without your knowledge or consent only where this is required or permitted by law.

7. Changes to This Policy

We keep our privacy policy under regular review. Significant changes will be notified via email. By continuing to use our services after such notice, you consent to the updated terms.

8. How to Contact Us

Legal Name: NEMEAN SERVICES LTD (Company No: 13576616)

Registered Office: 13 Manette Street, Soho, London, England, W1D 4AP

Working Address: 11 Greek Street, Soho, London, England, W1D 4DJ

Email: support@nemeanservices.co.uk

We aim to respond to all inquiries within 3 working days.

9. How to Contact the Appropriate Authority

If you feel we have not addressed your concern satisfactorily, you may contact the Information Commissioner's Office (ICO).

• Phone: 0303 123 1113
• Website: https://ico.org.uk/make-a-complaint/

10. Reference

Please refer to the link for the copy of the privacy policy: View Privacy Policy PDF.